Last Updated: November 26, 2025
By accessing and using the services of Heinert Plumbing and Drain LLC ("Company," "we," "our," or "us"), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services or website.
Heinert Plumbing and Drain LLC provides residential and commercial plumbing services throughout Upstate South Carolina, including but not limited to:
Scheduling: Service appointments can be scheduled by phone, email, or through our website contact form. We will confirm all appointments and provide estimated arrival times.
Cancellations: If you need to cancel or reschedule an appointment, please provide at least 24 hours notice. Cancellations with less than 24 hours notice may be subject to a cancellation fee.
Emergency Services: Emergency services are available 24/7 and will be dispatched as quickly as possible based on technician availability and emergency severity.
Estimates: We provide free estimates for most services. Emergency services may include a diagnostic fee that will be applied toward the repair cost if you proceed with the service.
Pricing: All pricing will be clearly communicated before work begins. Additional charges may apply if unforeseen issues are discovered during service that were not included in the original estimate.
Payment Terms: Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, check, and major credit cards.
Late Payments: Unpaid invoices more than 30 days past due may be subject to late fees and collection actions.
We guarantee our workmanship and stand behind the quality of our services. Specific warranty terms vary by service and will be provided in writing with your invoice. Manufacturer warranties on parts and equipment are passed through to the customer as applicable.
As a customer, you agree to:
To the maximum extent permitted by law, Heinert Plumbing and Drain LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill arising from our services. Our total liability shall not exceed the amount paid for the specific service in question.
Heinert Plumbing and Drain LLC is licensed, bonded, and insured to provide plumbing services in South Carolina. Our master plumber license and insurance information is available upon request.
If you have a concern or dispute regarding our services, please contact us directly first. We are committed to resolving issues promptly and fairly. Any disputes that cannot be resolved through direct communication shall be governed by the laws of South Carolina.
By using our website, you agree to use it only for lawful purposes. You may not use our website in any way that could damage, disable, or impair the site or interfere with any other party's use of the site.
All content on our website, including text, graphics, logos, images, and software, is the property of Heinert Plumbing and Drain LLC and is protected by copyright and trademark laws. Unauthorized use is prohibited.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
For questions about these Terms of Service or our services, please contact us:
Heinert Plumbing and Drain LLC
Central, SC 29630
Phone: (864) 207-0324
Email: heinertplumbing@gmail.com